Meet the Natural Face Clinics™ Staff
For each and every patient, our staff strives to provide you with a comfortable, friendly, and private atmosphere. And since most of our staff members have been with the practice for over 10 years (almost 20 years for some!), you can also feel confident knowing that you are choosing a team that is experienced and knows how to cater to your needs and concerns. If you have any questions or if you would like to schedule a consultation, please contact our office today.
Practice Administrator, Event Coordinator, Patient Concierge
Mary began her journey in healthcare twenty years ago. Starting out as a receptionist, she has been able to sit in many different seats along the way and experience many aspects in the healthcare field. Today, Mary genuinely enjoys her role as the Practice Administrator, events coordinator and a Patient Concierge for Syracuse Facial Plastic and Cosmetic Surgery. Mary provides guidance for surgical and non-surgical services. “The smallest tweak can make a big difference in how we view ourselves and how we interact with others.” Mary’s loyal commitment to the practice and our patients is a reason that she is respected amongst her peers and patients. She takes daily pride promoting patient advocacy and works relentlessly to improve the overall patient experience. “The greatest joy is watching patients who express feeling wonderful on the inside, now be able to feel that way on the outside”. Mary enjoys continually learning new aspects of the aesthetic field and stays well informed on the latest treatments and technologies. She holds memberships with OFSPA, Organization of Facial Plastic Surgery Assistants, and the NAPW, National Association of Professional Women.
When away from the office Mary enjoys spending time gardening, swimming, music, and spending time with her growing family. Her husband Loren is a world-class guitarist and the family enjoys traveling and seeing the world. Together, they have four active, athletic boys, one of them a golden retriever whom they all adore.
Patient Concierge, Surgical Scheduler
Terri joined Syracuse Facial Plastic and Cosmetic Surgery eight years ago as an aesthetic manager. Recently, she has developed and implemented our Practice Concierge Program. Terri has more than 15 years experience with client driven organizations. Now as one of the Patient Concierge and Surgical Schedulers for the practice, she strives to engage clients on a personal level with genuine concern and respect for their needs. Patients frequently express their appreciation for her professionalism and warm personal demeanor. As a Patient Concierge, Terri takes pride in her role to make her patients feel welcome and comfortable throughout the whole experience. What she enjoys most about this job is seeing her patients after the treatments and sharing their joy both physically and mentally. She loves knowing she had a part of uplifting their spirits and making them feel better. Member of OFPSA, Organization of Facial Plastic Surgery Assistants.
Terri is a wife, mother of three and a grandmother of three. She is deeply involved in her family life and credits them for her endless energy.
Office Supervisor, Patient Concierge
Monica has over 30 years experience in the medical field. As the Office Supervisor and Patient Concierge, she serves as an advocate for her patients from the initial encounter, throughout the treatment process, and the follow-up visits. She believes getting to know each patient on a personal level helps her to match their youthful and vibrant personalities with a customized plan that is right for them. She is a current Member of OFSPA, Organization of Facial Plastic Surgery Assistants.
During her leisure time Monica and her husband Dennis enjoy doing active outdoor activities in beautiful upstate New York. She is involved with the running community in her neighborhood , yoga with her daughters, Sara and Emily, and of course, the one who runs the house, Spike.
Facial plastic surgery and skin rejuvenation should be a rewarding experience that enhances your appearance and your self-confidence. To get to know our staff, please request a consultation at Natural Face™ Clinics or call 315-670-4468. People visit us for facial plastic surgery and skin rejuvenation from Syracuse, Clay, and the entire Central New York region.